Help and support.
How Sanatori works through the day, and how to reach a person.
First launch.
A three-step setup asks for your workday hours and how often to prompt, offers to open Sanatori at login, and can preview the rest screen for six seconds. Set up Sanatori in the menu bar reopens it until it is finished.
Begin the day.
The morning screen is ready at 7:00 by default, or when you return after that time. Review or edit the intention from your last debrief, use Start time if you began earlier, and click Begin day.
Take a break.
Sanatori prompts every hour by default and waits for 30 seconds without keyboard or mouse input. Prompts hold while another app is in a call, presenting or playing video, and they arrive without taking the keyboard. Click the prompt to use its keys.
Choose a break and its duration, or press 1 to 9 for a break and the arrow keys for its duration. Return starts the break. Time you step away on your own, ten still minutes or three after locking the screen, is logged as a break and restarts the interval.
Snooze offers the configured delay, five minutes and one minute, and Escape snoozes for the configured delay. Skip starts a new full prompt interval. You can also start a break from the menu bar.
During a break.
The rest screen shows the time remaining under a slow sun, the local and elapsed time, and a photograph of Paimio. The bell rings once at the deadline, and I did it then becomes the default.
Use I did it or I didn't to log the outcome. Back early, or Escape, logs an interruption before the deadline. Strict break mode, in Settings, turns off Command-Tab during a break. Hide and Quit stay available.
Close the day.
Choose End day to see the workday length, the share of it spent on breaks, breaks and skips per hour, and seven-day totals by break type. The debrief also comes forward when you return after the cutoff, 21:30 by default.
Use Edit end time to correct the end before you set tomorrow's intention and close the day.
Settings.
Open Settings from the sun in the menu bar to add, edit, reorder or remove breaks. Give each break one to three durations and mark its default. The schedule sliders set the prompt interval, the snooze delay, the daily prompt window and your workday hours.
Your calendar.
To see a Google Calendar, enable Calendars for your Google account in macOS Internet Accounts. At the bottom of Sanatori Settings, allow Calendar access, check the calendars you want to use, and save.
The morning and break screens then show today's remaining events and the next timed event. Scheduled breaks wait through events and the five minutes before them. Turn on Show a screen before meetings for a separate reminder.
To disconnect, uncheck every calendar and save. Sanatori keeps event details out of its log.
Your data.
Sanatori keeps its log and settings in one file on your Mac, in ~/Library/Application Support/Offdesk/. The folder keeps the app's earlier name, so existing logs carry over.
To remove your data, quit Sanatori and delete that folder.
Sign in.
A plan bought on this site belongs to your account, your email address. Download Sanatori from your account page, then choose Sign in in the Sanatori menu and enter the same address. Sanatori emails you a code. No password.
Sanatori stays signed in on two Macs at once. Signing in on another signs out the one used least recently.
Billing.
For a plan bought on this site, open your account page and choose Manage billing to change or cancel it, update your card or see your receipts. For a plan bought in the App Store, choose Your plan in the Sanatori menu and use Manage or Restore purchases.
Write to a person.
Questions about the app, a plan or your data, problems and ideas all go to the same address.
To report a problem, include your Sanatori version, your macOS version and the steps that show it.